Cancellation Policy

Individual cancellation conditions

Cancellations: Weather cause. If the weather conditions do not allow you to navigate the day of your rental, the parties may decide to postpone the rental and will inform Sleepandsail. Otherwise, and only in the case of rentals that are less than or equal to one day, you will be refunded the total amount of the reservation minus the Sleepandsail commissions that will be refunded in the form of a credit valid for one year, provided that inform Sleepandsail in writing no later than the day before the rental. More details in section 7.1.




Cancellation Policy: Flexible · 

Full refund up to 1 day before arrival, excluding the Sleepandsail service fee.
The Tenant will be refunded the full amount of the reservation (excluding the Sleepandsail service fee) if he cancels the reservation until the day before the check-in (time indicated on the announcement by the owner or agreed between users via Sleepandsail or 9am local time if not specified). If the Tenant arrives and decides to leave before the scheduled date, the days not spent on the boat are not refunded. 



Cancellation Policy: Moderate · 

70% refund up to 10 days prior to arrival, excluding the Sleepandsail service charge. If the Renter cancels at least 10 days before check-in (time indicated on the announcement by the owner or agreed between users via the Sleepandsail mail or 9am, local time if it is not specified), it will be reimbursed up to 70% of the total amount of booking (excluding the Sleepandsail service fee). If it cancels less than 10 days before check-in, it will not be refunded. If the Tenant arrives and decides to leave before the scheduled date, the days not spent on the boat are not refunded. 



Cancellation Policy: Strict · 

60% refund up to 30 days prior to arrival, excluding the Sleepandsail service fee. If the Renter cancels at least 30 days before check-in (time indicated on the announcement by the owner or agreed between users via the Sleepandsail mail or 9am, local time if it is not specified), it will be refunded 60% of the total amount of the reservation (excluding the Sleepandsail service charge). If it cancels less than 30 days before check-in, it will not be refunded. If the Tenant arrives and decides to leave before the scheduled date, the days not spent on the boat are not refunded.

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